FAQ
Baby Head Safety Cushion - Frequently Asked Questions
Product Features & Safety
Q: What is the Baby Head Safety Cushion and how does it work?
A: The Baby Head Safety Cushion is a protective backpack-style pillow designed to cushion your baby's head and back during falls while they're learning to sit, crawl, and walk. It straps comfortably onto your baby's back to provide impact protection.
Q: What age is the head safety cushion suitable for?
A: The cushion is ideal for babies aged 4-24 months, particularly during the sitting, crawling, and early walking stages when falls are most common.
Q: Is the head cushion safe and comfortable for my baby?
A: Yes! It's made from soft, breathable materials with adjustable straps. The lightweight design ensures your baby can move freely while staying protected. The cushion is designed to absorb impact without restricting movement.
Usage & Care
Q: How do I put the head cushion on my baby?
A: Simply slip the adjustable straps over your baby's shoulders like a backpack, then secure the chest strap. Make sure it fits snugly but comfortably - you should be able to fit two fingers between the strap and your baby's chest.
Q: Can my baby wear this all day?
A: The cushion is designed for supervised playtime and learning periods. We recommend using it during active play sessions when your baby is practicing sitting or walking, but removing it during naps or when in a car seat.
Q: How do I clean the head safety cushion?
A: Most head cushions can be hand washed with mild soap and warm water. Air dry completely before next use. Check the product label for specific care instructions.
Sizing & Fit
Q: Will the cushion fit my baby?
A: The cushion features adjustable straps designed to fit most babies from 4-24 months. The straps can be adjusted as your baby grows.
Q: What if the straps are too loose or too tight?
A: Adjust the shoulder and chest straps for a secure, comfortable fit. The cushion should sit centered on your baby's back with the head protection positioned behind their head.
Protection & Effectiveness
Q: Will this completely prevent injuries?
A: While the cushion provides excellent impact protection for minor falls and bumps, it's not a substitute for adult supervision. Always watch your baby during playtime and keep hazardous objects out of reach.
Q: Does it protect against all types of falls?
A: The cushion is designed to protect the back of the head and upper back during backward falls, which are most common when babies are learning to sit and stand. It provides cushioning for typical tumbles during development.
Shipping & Returns
Q: How long does shipping take?
A: Standard shipping typically takes 5-10 business days. Expedited options are available at checkout.
Q: What is your return policy?
A: We accept returns within 30 days of purchase for unused items in original packaging. For hygiene reasons, we cannot accept returns on used cushions unless defective.
Q: What if the product arrives damaged?
A: Contact us immediately with photos of the damage, and we'll send a replacement at no additional cost.
Still Have Questions?
Need more information about the Baby Head Safety Cushion? Contact our customer service team - we're here to help keep your little one safe!
